170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Lead Investigator, assigned to a specific client, will provide day to day oversight of the embedded Global Investigations team and conduct various types of criminal, civil, proprietary and policy violation investigations, interviews and report writing. The Investigator records all findings, obtains written and/or recorded evidence, prepares thorough investigative reports, and as needed, testifies at legal proceeding and/or hearings.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Ensure all services are conducted in a timely and professional manner with special attention to quality and accuracy.
• Lead and mentor a team of global investigators in California, India, and Philippines while coordinating schedules, and ensuring effective performance management and development.
• Drive client team goals by setting benchmarks and adhering to SLAs and ensuring compliance.
• Formulate and implement operational guidelines and strategies.
• Prepare and/or review all submitted analysis and investigative reports to ensure accuracy, research and investigative sufficiency and professional quality, and edit and correct as necessary and oversee the team’s workflow and task completion.
• Obtain and verify evidence by reviewing incident reports, video recordings, interviewing witnesses, conducting covert surveillance, and/or using open-source and database information on suspects and witnesses.
• Examine records/data, gather evidence, classify, and differentiate investigative elements.
• Maintain proper evidence chain-of custody.
• Initiate, execute, and maintain relationships inside and outside the organization, including law enforcement.
• Collaborate internally with cross functional groups such as Legal, HR, and business suppliers/partners to enhance processes, workflows, tools, and system functionality.
• Keep abreast of current security trends, technologies, and regulatory changes.
• Encourage the on-going review of the client's investigations and assist in bringing investigations to successful conclusions.
• Testify at hearings and legal proceedings, as needed.
• Maintain a continued, positive relationship with the client through appropriate contact and the anticipation of service needs.
• All other duties, as assigned.

Bachelor’s degree in criminal justice or a security-related field with at least five years of complex corporate, criminal, civil, policy and/or proprietary investigations in either the private or public sector.

• Leadership experience, preferred.
• Professional Certified Investigator, preferred.
• Reid or Wicklander-Zulawski certification.
• Knowledge of criminal law and criminal justice rules of evidence, pertaining to theft/fraud and misappropriation issues.                 
• Knowledge of current federal/state laws governing investigations, evidence collection and handling, civil and criminal proceedings.
• Able to conduct investigations with discretion and a high level of confidentiality when handling sensitive and private matters, ensuring information remains secured and undisclosed.
• Effective independent judgment, decision-making, and problem resolution skills.
• Able to prepare accurate, clear, and concise reports.
• Interview/interrogation skills.
• Effective written, verbal, and presentation skills.
• Able to interact effectively at all levels, including management and across diverse backgrounds.
• Able to prioritize and complete multiple assignments simultaneously while preserving the integrity of the investigation process.
• Serve as an effective team leader and member.
• Computer skills; Google Suite, Project Workflow via systems.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.