170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Lead Agent located on-site with a specific client, will be responsible for security management, developing, executing, and measuring all security programs. The Lead Agent will serve as an embedded physical security agent, and as a primary subject matter expert and liaison for law enforcement, security regulatory agencies, and vendors.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Establish ongoing communication with senior leadership on the status of security issues, evolving risks and related recommendations.
• Deescalate tense situations or individuals that arise at the client’s campus and/or events.
• Communicate vulnerabilities or safety concerns in a timely manner.
• Provide close protection and other security-related functions for the client’s campus assignments.
• Lead counter surveillance operations.
• Perform protective advance planning and threat vulnerability assessments.
• Respond to emergencies and perform medical operations, as needed.
• Conduct quality investigations and complete investigative reports.
• Complete suspicious activity reports, incident reports. shift logs, pattern of life reports, medical treatment reports, and other administrative requirements
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Secure the client’s campus perimeter.
• Identify and escalate equipment deficiencies/failures.
• Monitor and stay current with security-related practices and technology.
• All other duties, as assigned.

High School Diploma or GED. Law enforcement, security, and/or military experience and experience working with students and/or in a school setting preferred. Three years of supervisory experience for a Texas licensed security company or law enforcement agency. Current Texas CCW and Texas Level IV License are required.

• Concierge-level customer service experience.
• Familiarity with working in a concealed firearms environment.
• Able to complete thorough and accurate investigations and reports.
• Strong problem resolution skills.
• Knowledgeable of local community including; geography, amenities, and services.
• Able to interact effectively at all levels and across diverse cultures.
• Solid verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Exposure to sensitive and confidential information.
• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment. 
• Ability to adjust focus between close and distance vision.
• Rapid and effective decision-making during unusual or emergency situations.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.