170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Learning & Development Program Manager, assigned to one of Pinkerton’s largest global clients, will design and deliver training programs that enable corporate security employees and leaders to perform their roles effectively.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Design, execute, and evaluate onboarding training and development curriculum to support learning objectives.
• Develop assessments to measure the effectiveness of the curriculum and learning performance in the workplace, integrating results into new and existing course curriculum.
• Conduct needs analysis to identify skill gaps and make training recommendations.
• Create and design instructor led and on demand learning modules such as one-pagers, PowerPoint, eLearning programs, workshops, webinars, podcasts, articles, coaching circles and eLearning modules and videos.
• Create learning content and materials including workbooks, FAQs, and posters.
• Design, execute, and maintain drill and exercise standards and guidelines.
• Coordinate and execute learning processes, procedures, and service agreements;
• Design, develop, and facilitate learning solutions.
• Assist with the identification and development of improvement opportunities and growth initiatives.
• Gather, analyze, and interpret relevant learning data.
• Evaluate and optimize learning processes and procedures.
• Manage and execute all aspects of training, including communications such as class invitations, registration, attendance confirmation and training administration such as program material preparation and vendor partnerships.
• Consult with corporate security teams and leaders to recommend learning and development solutions with a strategic approach.
• Provide learning, development, and workforce engagement subject matter expertise.
• Share learning and development best practices among stakeholder groups.
• Develop assessments to measure the effectiveness of the curriculum and learning performance in the workplace, integrating results into new and existing course curriculum;
• Track and synthesize training data, reports on metrics and provide feedback and recommendations on enhancements and future offerings.
• Maintain routine engagement with other learning functions or teams within the corporate security team and the broader organization.
• Maintain and curate the learning and development intranet page.
• All other duties, as assigned.

Bachelor's degree in learning and development, education, training development or talent management, with a minimum of five or more years of experience in global security operations and program or project management.

• Knowledge of learning needs analysis, design, measurement, and evaluation.
• Knowledge of learning and development, concepts, solutions, frameworks and methodologies.
• Understanding of HSEEP fundamental principles.
• Able to design in-person and online training to improve individual and organizational performance.
• Full training cycle management.
• Effective written, verbal, and presentation skills.
• Client orientated and results driven.
• Able to manage multiple projects simultaneously with competing priorities and deadlines.
• Able to interact effectively at all levels and across diverse cultures.
• Attentive to detail and accuracy.
• Organizational and administrative skills.
• Serve as an effective team leader.
• Computer skills; Google Workspace, Learning Management Systems, Asana, and Airtable.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting and standing.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.